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CX Confessions podcast

Where voices from the C-suite share their secrets for creating sensational customer experiences and digital engagement leaders tell-all.

The definitive podcast for digital CX leaders

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  • Episode 2 Erin Lowenburg, SVP Merchandising & Product – Rothy’s

    How CX Feeds The Growth Of Passion Brands w/ Erin Lowenberg

    How do you talk about your customers when they’re not around? Well, if you want to deliver phenomenal experiences, act like they’re in the room.

  • Episode 1 Patrick Herning, Founder & CEO – 11 Honoré

    The Leading Lady: Phenomenal CX Through Personification

    How do you talk about your customers when they’re not around? Well, if you want to deliver phenomenal experiences, act like they’re in the room.

  • Trailer Katherine Calvert, Chief Marketing Officer & Spike Jones, GM, Strategic Services – Khoros

    Introducing CX Confessions: A Podcast for All Things CX

    When you’re lucky enough to work with over 2,000 of the world’s most successful companies and you get to hear their stories every day, you learn the good, bad, and ugly of how they deliver amazing experiences.

Hosted by

Katherine Calvert

Chief Marketing Officer

Named a Top 50 Women in SaaS, Katherine is an experienced tech CMO with global brand responsibilities and go-to-market demand creation expertise. As the CMO of Khoros, Katherine is proud to be a part of this award-winning, global team, helping brands harness the power of human connection across every digital interaction to stay all-ways connected.

Spike Jones

Strategic Services, General Manager

A results-proven communications professional specializing in digital and social media marketing. With 25 years of experience, Spike's background includes contributing strategic development — from insight to creative execution — of award-winning, best-in-class integrated digital and word-of-mouth programs for companies.

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Have a topic idea or feedback for our podcast? Email us at podcast@khoros.com