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Care teams right now are facing even more challenges than usual — a significant increase in customer support tickets and calls, coupled with agents working from home. In this webinar, we’ll give you an overview of how Khoros Care can help you navigate the COVID-19 crisis.
This webinar was made for customer care managers and executives who would like to maximize efficiency in their care operations during a time of crisis. Use these strategies to support your customers and help them stay safe and happy.
In this webinar we’ll recommend strategies for:
Learn tips and best practices for handling increased volumes on social media platforms during a time of crisis.
It’s not a matter of if a brand crisis will happen, but when. In this tipsheet, you'll learn 8 great tips to help your brand be prepared.