Best practices to help your brand during COVID-19 Learn More

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  15+ years experience, built from Spredfast and Lithium
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  Connect with 70K+ customer engagement professionals
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Products
Products
- Khoros Care
  
  Digital customer care on every channel
  
  Messaging | Modern Chat | Chatbot | Social
- Khoros Communities
  
  Online brand communities for enterprises
- Khoros Marketing
  
  Social media marketing & listening
  
  Social Marketing | Social Listening
- Integrations
  
  All the major social channels work with our software
By solution
- For digital customer care
  
  Agent care efficiency and contact center insights
- For community engagement
  
  Self-service support, education, and collaboration
- For social media management
  
  Content management, publishing, and governance
Learn More
Services
- Strategic Services
  
  Our in-house experts in social media and community management for Khoros customers
- Developer Network
  
  Data integrations for better customer experience
Watch now
Events
- Upcoming Events
  
  Join us for live webinars and other events, like Khoros Engage
- On-Demand
  
  Watch webinars and events on your own time
Register for free
Resources
- Resource Center
  
  Whitepapers, checklists, on-demand webinars, guides, and more
- Blog
  
  Insights, tips, news, and more from our team to yours
- Customer Stories
  
  Case studies with successful customers to see how they did it
Learn more
About
- About Khoros
  
  15+ years experience, built from Spredfast and Lithium
- Leadership
  
  Meet the team that leads the team
- Newsroom
  
  Press releases and other announcements
- Careers
  
  We’re hiring — come build the future of customer experience
- Contact Us
  
  Need anything? We’re here for you
Community
- Atlas Community
  
  Connect with 70K+ customer engagement professionals
- Support Center
  
  Find solutions and support for Khoros products here
Join Atlas

DEL822 Image COVID 19 Webinar Landing Page 800

Watch the Webinar

Why we made this webinar

Care teams right now are facing even more challenges than usual — a significant increase in customer support tickets and calls, coupled with agents working from home. In this webinar, we’ll give you an overview of how Khoros Care can help you navigate the COVID-19 crisis.

Who this webinar is for

This webinar was made for customer care managers and executives who would like to maximize efficiency in their care operations during a time of crisis. Use these strategies to support your customers and help them stay safe and happy.

What you’ll learn in this webinar

In this webinar we’ll recommend strategies for:

Managing views, queues, and workflows to maximize agent productivity
Using priority rules to make sure you get to the most important cases first
Making the most of the digital channels available to customers
Using the Khoros Care platform to manage remote teams efficiently and give them the resources they need

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