Platform
Platform
- Platform
  
  Digital-first, unified engagement hub
- For digital customer service
  
  Agent efficiency, automation, and operational insights
  
  Messaging | Modern Chat | Chatbot | Social & Reviews
- For community engagement
  
  Self-service support, education, and collaboration
- For digital marketing
  
  Content management, publishing, and governance
  
  Social Marketing | Social Listening | Experiences
- CX Insights
  
  A unified, actionable view for world-class CX
By industry
- Financial services & insurance
  
  Secure solutions to keep customer information safe
- Telecommunications
  
  Cutting-edge tech to innovate and inform your customers
- Technology & software
  
  Deep insights to keep a pulse on customer demands
- Travel & hospitality
  
  Real-time capabilities to stay connected with consumers
- Retail & distribution
  
  An integrated platform to nurture the customer journey
Services
- Strategic Services
  
  Our in-house experts in social media and community management for Khoros customers
- Professional Services
  
  More than onboarding and implementation, this is where our partnership begins
- Partners
  
  Data integrations for better customer experience
Events
- Upcoming Events
  
  Join us for live webinars and other events, like Khoros Engage
- On-Demand
  
  Watch webinars and events on your own time
Resources
- Podcast
  
  CX Confessions, the definitive podcast for digital CX leaders
- Resource Center
  
  Guides, tipsheets, ebooks, on-demand webinars, & more
- Blog
  
  Insights, tips, news, and more from our team to yours
- Customer Stories
  
  Case studies with successful customers to see how they did it
- Channel integrations
  
  Integrations to connect with your customers, wherever they are
  
  Tech integrations
Company
- About Khoros
  
  15+ years experience, built from Spredfast and Lithium
- Leadership
  
  Meet the team that leads the team
- Newsroom
  
  Press releases and other announcements
- Careers
  
  We’re hiring — come build the future of customer experience
- Contact Us
  
  Need anything? We’re here for you
- Social Responsibility
  
  Our commitment to do more and do better
Community
- Atlas Community
  
  Connect with 70K+ customer engagement professionals
- Support Center
  
  Find solutions and support for Khoros products here

DEL822 Image COVID 19 Webinar Landing Page 800

Watch the Webinar

Why we made this webinar

Care teams right now are facing even more challenges than usual — a significant increase in customer support tickets and calls, coupled with agents working from home. In this webinar, we’ll give you an overview of how Khoros Care can help you navigate the COVID-19 crisis.

Who this webinar is for

This webinar was made for customer care managers and executives who would like to maximize efficiency in their care operations during a time of crisis. Use these strategies to support your customers and help them stay safe and happy.

What you’ll learn in this webinar

In this webinar we’ll recommend strategies for:

Managing views, queues, and workflows to maximize agent productivity
Using priority rules to make sure you get to the most important cases first
Making the most of the digital channels available to customers
Using the Khoros Care platform to manage remote teams efficiently and give them the resources they need

Platform

By industry