Resources (50 resources found)
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Guide
The Ultimate Social Media Demographics Guide
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On-demand Webinar
Community Learning Labs: Measuring the business impact of advocacy programs
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On-demand Webinar
Community Learning Labs: Building a compelling advocacy program, brick-by-brick
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Customer Story
Canon USA’s Story
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Tipsheet
Six tips for scaling community success with a lean team
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Customer Story
HubSpot's story
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Customer Story
Western Governors University’s story
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Customer Story
Macmillan Learning’s Story
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On-demand Webinar
Community Learning Labs: Communities for customer advocacy 101
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Customer Story
SMARTY empowers customers to self-serve through community
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Customer Story
Atlassian adopts community programs to support GTM strategies
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Ebook
Online communities unfiltered: 2025 trends, challenges, and opportunities
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On-demand Webinar
From Awareness to Advocacy: How to leverage an online community to drive remarkable results across the customer journey
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On-demand Webinar
Community works: How ScienceLogic rebuilt its community to drive business value
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Customer Story
Explore the early ROI and successes of Hughesnet
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On-demand Webinar
The community team planner: Worksheets to map, hire & grow your team
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Customer Story
Zoom takes a customer-first approach with their community
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On-demand Webinar
Community Works full series
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Customer Story
Visa realizes customer self-service community
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Customer Story
Schneider Electric transforms community into hub for software documentation
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Customer Story
Instacart upgrades community for faster innovation
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On-demand Webinar
The Executive Edge: How online communities drive growth, innovation, and customer success
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Toolkit
The ultimate toolkit for community managers
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On-demand Webinar
Community works for Zoom
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Customer Story
Qlik transforms community focus to engagement and customer feedback
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Customer Story
Bunnings shifts negative perception of DIY through knowledge sharing
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Customer Story
Fortinet creates a centralized and reusable knowledge center to boost self-service success rate.
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Customer Story
Fortinet creates a centralized and reusable knowledge center to boost self-service success rate.
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Analyst Report
State of community management report 2024
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Ebook
Switching online community platforms: A step-by-step migration guide
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Product Research
TrustRadius Report: Khoros vs Higher Logic
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Product Research
TrustRadius Report: Khoros vs Gainsight
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Tipsheet
GenAI in Action: Expert tips for enhancing customer service, knowledge management, and governance
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Toolkit
Launching and growing a community toolkit
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Guide
Guide to staffing an online community team
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Guide
Community investment considerations
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Customer Story
Orange Belgium's community grows through vital role in customer support
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Customer Story
Medion AG expands customer self-service and supports post sales
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Customer Story
GoTo's community powers customer support, success, and education
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Customer Story
Alteryx community becomes key value add for customers
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Customer Story
Bell Canada's community helps promote mental health initiatives
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Customer Story
Macmillan Learning offers professional development as a service via community
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Customer Story
Palo Alto Networks enhances customer empowerment through community
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Customer Story
Canon USA empowers super users to influence impactful business outcomes
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Customer Story
ScienceLogic's community promotes collaboration, engagement, and feedback
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Customer Story
SMARTY empowers customers to self-serve through community
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Customer Story
Sisense leveraged community to improve retention and growth
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Customer Story
Dynatrace increases customer satisfaction and promotes self-service
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Customer Story
Visa realizes customer self-service community
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Customer Story
Schneider Electric transforms community into hub for software documentation