Resources (50 resources found)

Ebook

Tech customer service: Mastering social media support
Solution Asset

Khoros Communities overview
Calculator

Khoros Social Media Management ROI Calculator
On-demand Webinar

Setting a future vision for your CX
Solution Asset

Khoros Service solution overview
On-demand Webinar

Community Works: How LogicMonitor navigated the transition to a new community platform
Tipsheet

Telecom social media customer service benchmarks report
Tipsheet

Q&A with Spotify on community knowledge management strategies
Solution Asset

Khoros Communities ROI calculator
Tipsheet

Online Community Vision Worksheet
Solution Asset

Khoros Service ROI calculator
Tipsheet

How aligning goals, employees, and technology can transform your customer experience
Ebook

Telecom Talk: Mastering social media customer service
Customer Story

How NetApp empowers its online community
Customer Story

Sky serves customers end-to-end with a fully integrated community
On-demand Webinar

Community works: How Spotify fuels self-service with community
Customer Story

Upwork renews focus on community to strengthen results for members
Solution Asset

Khoros enterprise ready AI
Guide

The future of telecom support: Your guide to AI-powered assistance
Tipsheet

Messaging vs. chat: What’s the difference?
Solution Asset

Khoros premium CRM connector for salesforce
Customer Story

Upwork keeps customers informed during global crises
Solution Asset

The future of AI-powered customer care, Khoros Customer Care Cloud
Tipsheet

Omnichannel Fails Tipsheet
Checklist

Defining your community structure, look, and feel
Ebook

Social proof drives customer acquisition
On-demand Webinar

Community works: How Sky revolutionizes the customer journey
Template

Free social media content calendar template for 2024
Customer Story

SMARTY builds trust and fosters engagement with their community
Customer Story

Palo Alto Networks keeps customers secure
Customer Story

Zoom scales customer service to bridge human connection
Tipsheet

Using automation to improve agent efficiency and cost savings in contact centers
Customer Story

Canon improves customer engagement and support by putting relationships at the center of their community.
Template

Community vendor evaluation scorecard
Checklist

Questions to ask when evaluating community vendors
Customer Story

STIHL reaches millions of fans across America
On-demand Webinar

Community works: How Esri drives customer success and business value
Guide

Getting alignment: A quick guide to rallying stakeholders around your community
Checklist

90-day checklist: How to set up employee advocacy for your brand
Tipsheet

Five steps to boost your community’s content health
Checklist

Online Community RFP Checklist
Customer Story

AAA streamlines content to create a seamless experience
Customer Story

Vodafone streamlines customer service
Customer Story

Three Ireland helps customers overcome evolving challenges
Ebook

The Social Media Surthrival Guide for Enterprises 2024
Tipsheet

Four steps to future-proof your social media strategy
On-demand Webinar

Proven steps to achieving a culture of CX innovation & relentless customer centricity
Tipsheet

Marketer’s quick guide: Four measurable results your brand can unlock with employee advocacy
Customer Story

Bell Canada connects customers and cuts support costs with digital strategy
Quiz

Digital customer service quiz

Resources (50 resources found)

Tech customer service: Mastering social media support

Khoros Communities overview

Khoros Social Media Management ROI Calculator

Setting a future vision for your CX

Khoros Service solution overview

Community Works: How LogicMonitor navigated the transition to a new community platform

Telecom social media customer service benchmarks report

Q&A with Spotify on community knowledge management strategies

Khoros Communities ROI calculator

Online Community Vision Worksheet

Khoros Service ROI calculator

How aligning goals, employees, and technology can transform your customer experience

Telecom Talk: Mastering social media customer service

How NetApp empowers its online community

Sky serves customers end-to-end with a fully integrated community

Community works: How Spotify fuels self-service with community

Upwork renews focus on community to strengthen results for members

Khoros enterprise ready AI

The future of telecom support: Your guide to AI-powered assistance

Messaging vs. chat: What’s the difference?

Khoros premium CRM connector for salesforce

Upwork keeps customers informed during global crises

The future of AI-powered customer care, Khoros Customer Care Cloud

Omnichannel Fails Tipsheet

Defining your community structure, look, and feel

Social proof drives customer acquisition

Community works: How Sky revolutionizes the customer journey

Free social media content calendar template for 2024

SMARTY builds trust and fosters engagement with their community

Palo Alto Networks keeps customers secure

Zoom scales customer service to bridge human connection

Using automation to improve agent efficiency and cost savings in contact centers

Canon improves customer engagement and support by putting relationships at the center of their community.

Community vendor evaluation scorecard

Questions to ask when evaluating community vendors

STIHL reaches millions of fans across America

Community works: How Esri drives customer success and business value

Getting alignment: A quick guide to rallying stakeholders around your community

90-day checklist: How to set up employee advocacy for your brand

Five steps to boost your community’s content health

Online Community RFP Checklist

AAA streamlines content to create a seamless experience

Vodafone streamlines customer service

Three Ireland helps customers overcome evolving challenges

The Social Media Surthrival Guide for Enterprises 2024

Four steps to future-proof your social media strategy

Proven steps to achieving a culture of CX innovation & relentless customer centricity

Marketer’s quick guide: Four measurable results your brand can unlock with employee advocacy

Bell Canada connects customers and cuts support costs with digital strategy

Digital customer service quiz