Privacy Policy

We take data protection very seriously. This privacy policy highlights your rights and also provides information on why, how, and when we process your data.

Security Policy

Click here to read a summary of the security measures implemented throughout our organization to protect your data.

GDPR and CCPA Compliance

A statement highlighting the ways we ensure our compliance with data privacy laws.

Khoros Schrems II Statement

In light of new changes to data protection laws, we have issued a statement regarding our implementation of new practices to ensure the safe transfer of personal data.

Khoros Policy on Law Enforcement Requests

Click here to read our policy on law enforcement requests and how your information may be used in response to the same.

Transparency Report

Click here to view our annual report outlining the types of government requests we have received for customer data, if any, and how we have responded to them.

Data Access Request Web Form

You can use this form to exercise your personal data rights.

Data Location and Subprocessor Guide

Read about our sub-processors and where they are located.

Personal Data Inventory for Khoros Subscription Services

A useful guide to help you understand how and what kind of personal data is processed when using our Subscription Services.

Data Retention and Media Destruction Policy for Customer Data

This policy outlines our data retention and destruction mechanisms and guidelines for our customers' data.

Khoros Cookies Datasheet (Communities, Care, and Marketing)

Please click here to understand how we use and store cookies (and to learn what a cookie is!).

Applicant Privacy Statement

This Applicant Privacy Statement highlights the personal data that we collect during our application and recruitment process, and also provides information on why, how, and when we process your personal data.

Contact Information

Legal

For general legal questions and notices, please email legal@khoros.com.

Privacy and Subject Access Requests

If you have a subject access request, please fill out the form here.

Compliance

For general compliance questions, please email compliance@khoros.com. To report an ethics or compliance violation, please visit our Ethics and Compliance Hotline here.

Security

For customer questions about Khoros’s information security and data protection, or to request a copy of our compliance documentation, reach out to your CSM or account team. For all other inquiries, you can contact us here.

Khoros Suppliers

If you are a Khoros supplier and need to contact us, please email Procurement at procurement@khoros.com or Accounts Payable at ap@khoros.com.