Khoros vs. Sprinklr: 

The best social media management alternative 

for enterprise


See why renowned brands turn to Khoros for their social suite

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Khoros is #1 in SoftwareReviews Social Media Management - Enterprise and beats Sprinklr in ALL categories.



Download SoftwareReview's full Khoros vs. Sprinklr  head-to-head report to see the difference.


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Trusted by the largest and most complex global businesses

Enterprise brands social media managements

Six reasons enterprises switch to Khoros

  • More straightforward, transparent pricing

    • Avoid hidden costs or surprises

    • Gain complimentary product coaching

    • Expect fewer service fees

  • Fastest time to value

    • Implement in weeks not months
    • Onboard users faster via a simple process
    • Customize user views and features by role

  • A partner, not a vendor

    • Stop navigating social landscape changes alone
    • Get advice to optimize your social investment
    • Count on expert training, deployment, and ongoing support

  • Flexibility designed for enterprise

    • Manage every brand, channel and campaign centrally

    • Change configuration settings in seconds

    • Build custom reports without developers

  • Best-in-class employee advocacy

    • Turn people into employee influencers faster

    • Make it easy to activate senior executives

    • Gain unique insights that enhance social ROI

  • Intuitive governance and compliance

    • Do more to protect your brand, customers and team

    • Design your governance rules using simple permission settings

    • Create bespoke approval processes fit for your business

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See what top brands achieve with Khoros

  • 80% internal adoption rate
  • 800+ users globally
  • <30 days to onboard

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  • 31% improvement in average TAR
  • 34% increase in incoming posts
  • 70% of content prescheduled

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  • 87% YoY increase in published posts
  • 9% YoY increase in fan base
  • 76% YoY increase in reach

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More ways Khoros rains, not sprinkles, enterprise value

  • Social strategy experts

    Facing hiring freezes or unsatisfied with your digital agencies?


    Only Khoros employs an in-house team of social strategy experts with years of proven experience engaging top enterprise brands. We act as an extension to your team, providing industry-leading advice for your organic and paid channel and content strategy, reporting, trend tracking, moderation and through crises and times of change.

  • Social listening for a new era

    Modern enterprises require a scalable way to tap into a breadth of consumer intelligence that helps protect their brand and stay ahead of competition.

    With Khoros’s deep Talkwalker partnership, you can analyze and garner insights from billions of consumer conversations, in up to 187 languages, from 150 million different text, image, video, and speech sources.

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“We found a best-in-class social media tool stack with Khoros at the core.”

— Manager, Global Social Media Center of Expertise, General Motors

Recognized by the industry

  • Award g2crows
  • Award trustradius
  • Software reviews smme
  • 14
  • Forrester wave leader
  • DTA badge book new
  • Award stevie
  • Software reviews
  • Award capterra

About Khoros

Khoros’ award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. The Khoros platform, combined with our top-rated services, enables brands to connect with customers throughout their digital journey.

Khoros powers over 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work nationally and locally across our 11 offices worldwide. For more information, visit khoros.com.