AI & Automation
AI for every conversation, campaign, and customer
See why renowned brands are ditching their old-school customer service solution for Khoros
All your channels in one place
Truly asynchronous
Conversational Design expertise
AI-powered to serve your customers better and faster
A partner, not a vendor
Platform stability & transparency
“We had lots of options, including the programs we were with before. Khoros offers an all-in-one solution for our agents to have one place to log in and connect with customers on different channels. But the additional analytics Khoros offers means we know what someone is contacting us for, what's trending in terms of issues, and the overall sentiment of the customers. That was really what sold us on Khoros.”
— Devon Ramdan, Vice President, Customer Care & Experience at Jetson
The Khoros platform has proved to be incredibly valuable to assist customers however they choose to interact with us.
Michelle Sherwood
Digital Executive, National Australia Bank (NAB)
“Khoros’ platforms are adaptable for Midco’s changing needs, and have allowed us to use Khoros as a one-platform solution for all our digital needs.”
Kenneth Nelson, Customer Care Manager, Midco
Khoros’ award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. The Khoros platform, combined with our top-rated services, enables brands to connect with customers throughout their digital journey.
Khoros powers over 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work nationally and locally across our 11 offices worldwide. For more information, visit khoros.com.
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