Customer engagement platform
Digital-first, omnichannel platform built for enterprises
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for live webinars and other events, like Khoros Engage
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for live webinars and other events, like Khoros Engage
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
February 23, 2023
1:00 pm - 4:30 pm CT
Slalom Austin Offices | 816 Congress Ave, 19th Floor
Join us Thursday, February 23, 2023, for an in-person event hosted by Khoros and Slalom, focused on the critical technologies and strategies needed to improve customer experience and drive digital transformation at your organization.
Hosted at the Slalom office in downtown Austin, this event will be equal parts insightful and entertaining. Alongside roundtable discussions and a customer fireside chat, you will have the opportunity to hear live music from singer-songwriter Erin O'Keefe, enjoy Austin eats and treats, engage in lively networking sessions, and personalize luxe leather goods from local Austin craftsman Noah Marion on site.
Slalom is a purpose-driven consulting firm that helps companies solve business problems and achieve end-to-end digital transformation through business advisory, customer experience, technology, and analytics expertise.
Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey.
With Slalom's expertise and Khoros' technology, our partnership provides our customers with the strategy and the tools to deliver on the promise of exceptional customer experiences.
Please note: this is an in-person event and will not be broadcasted or recorded.
Logan Patterson
Senior Director, Global Digital & MarTech Strategy
Slalom
Carla Smith
Digital Strategy Consultant
Slalom
Ray Rahmati
Head of Business Value Consulting
Khoros
Lars Plougmann
Strategy Director
USAA
1:00 pm - 2:00 pm | Registration & Networking Lunch |
2:10 pm - 2:50 pm |
Fireside chat: Digital Transformation Realized, with USAA's Lars Plougmann Logan Patterson | Carla Smith | Ray Rahmati |
3:00 pm -3:45 pm | Let's get to work: Put digital transformation trends into practice Logan Patterson | Carla Smith | Ray Rahmati |
3:45 pm - 4:00 pm |
Closing remarks and Q&A |
4:00 pm | Celebratory cocktails and bites, then stay for Slalom's Client Collective reception |
Slalom Austin | 816 Congress Ave, 19th Floor
Slalom Consulting, Congress Avenue, Austin, TX, USA
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