Digital Contact Center
Agent efficiency, automation, and operational insights
February 23, 2023
4:30 - 8:30 pm CT
Slalom Austin Offices | 816 Congress Ave, 19th Floor
What better way to kick off your spring season than to join us in downtown Austin? Hosted at the Slalom offices in downtown Austin, the Collective will be equal parts insightful and entertaining. Join Khoros and Slalom, and featured customer USAA, in a fireside chat exploring this world-class brand’s approach to digital transformation. Hear live music from Austin-based singer-songwriter Erin O'Keefe, engage in lively networking, and enjoy local bites and drinks.
You won’t want to miss this evening full of insights, industry stories, networking, and a happy hour with fabulous skyline views!
Slalom is a purpose-driven consulting firm that helps companies solve business problems and achieve end-to-end digital transformation through business advisory, customer experience, technology, and analytics expertise.
Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey.
With Slalom's expertise and Khoros' technology, our partnership provides our customers with the strategy and the tools to deliver on the promise of exceptional customer experiences.
Please note: this is an in-person event and will not be broadcasted or recorded.
Logan Patterson
Senior Director, Global Digital & MarTech Strategy
Slalom
Carla Smith
Digital Strategy Consultant
Slalom
Ray Rahmati
Head of Business Value Consulting
Khoros
Lars Plougmann
Strategy Director
USAA
4:30 pm | Head up to the 19th Floor of 816 Congress to join the party |
5:15 pm | Fireside chat: Digital Transformation Realized, with USAA's Lars Plougmann Logan Patterson | Carla Smith | Ray Rahmati |
6:15 pm | Continue with celebratory cocktails and bites on the 15th Floor Be sure to find the Khoros welcome table! |
8:00 pm | Event concludes |
Slalom Austin | 816 Congress Ave, 19th Floor
Slalom Consulting, Congress Avenue, Austin, TX, USA
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