WhatsApp Business and Khoros Care

Advantages of integrating WhatsApp into your messaging strategy

In this one-pager, we boil down the ways in which you can use WhatsApp through Khoros Care to improve your communication with customers. Deflect calls, increase customer satisfaction, increase conversion rates, and automate workflows, all from your award winning customer service solution.

With WhatsApp Business, brands can connect to over 2 billion users in 180 countries, regardless of device or mobile carrier. 68% of users say WhatsApp is the easiest way for them to connect with brands. Now brands can send timely and personalized customer service notifications. From flight updates, to fraud alerts, to appointment confirmations, and more — WhatsApp notifications deliver higher quality service and prevent calls before they happen.

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