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Consumers have become more demanding and fickle than ever - and it’s crucial for brands’ social strategies to align with these shifts.
In this on-demand webinar, social media experts from Talkwalker, Khoros as well as social media consultant Matt Navarra dive into the Social Media Trends Report, with an in-depth look at three key trends:
Learn more about:
How social commerce will rise and fall, and why customer experience will get even more social
Why “personas” are over and communities are the new focus
The environment will no longer be an afterthought
Watch the webinar today.