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In our Digital Care & Messaging on-demand webinar, we speak to Swisscom about how they've managed to stay all-ways-connected with their customers.
Being digital-first means you can efficiently serve customers, improve customer satisfaction, and dramatically reduce support costs. But which channels deserve the focus of your efforts?
To answer that question and more, we hosted Khoros in Focus: four stand-alone sessions that dive into key digital-first topics [including: Digital Care & Messaging, Automation & Bots, CX Insights, and Community.]
In our Digital Care & Messaging on-demand webinar, we speak to Swisscom's Social Media Manager, Joël Viotti, about how they've harnessed the power of human connection to stay all-ways-connected with their customers, across social media and beyond.
Watch the on-demand webinar now to learn how digital care and messaging can help your brand take your customer experience to the next level.