Digital-first, unified engagement hub
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Back in 2015, Samsung Electronics Benelux embarked on a journey which has transformed their digital customer experience.
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In this special webinar, Samsung Electronics share this journey, highlighting the role of messaging channels, chatbots, data analysis, how they’ve supported their agents, and much more.
You'll also hear from Facebook as they detail how Facebook Messenger is supporting brands on their vision for world-class digital customer engagement.
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