Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Learn to keep a human touch while improving efficiency with an AI chatbot.
In this rookie-level breakout session, we’re covering the basics of chatbot design — not just how to do it, but how to do it with a human touch. The best brands are thoughtful and intentional about their conversational design. Attend this session to learn what they do.
We’ll also cover some of the other basics of chatbots: consolidating platforms, improving workflows, and applying effective bots in your CX to personalize at scale.
If you’re just getting started on chatbots at your brand, don’t miss this one!