Editor's Note: This post was originally created by Spredfast before the Spredfast + Lithium (now Khoros) merger.
Golf entertainment leader Topgolf will have more than 25 locations by the end of 2016. The rapidly expanding company has partnered with Spredfast (now Khoros) to help manage its growing social media presence.
Download the case study to see how Topgolf accomplished the following objectives:
- Create a user-friendly social strategy that can be easily implemented by Topgolf Marketing Managers at the local level
- Scale social guest care with more efficient workflows
- Monitor and engage in social conversations as they relate to company announcements, local events, guest feedback, and user-generated content