Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Watch Khoros & SAP's Session at DMEXCO
Customer needs and expectations are constantly advancing and digital-first customer engagement is a must for brands. But research shows that customers were asking for a richer digital customer experience long before lockdown.
In this session, Khoros' EMEA Marketing Director, Graham Forsyth, and Niall O'Shea, Director of Global Market Development at SAP CX, discuss:
✓ How have customers' digital behaviours evolved?
✓ What are the challenges and opportunities when delivering world-class digital customer experiences?
✓ Which brands are winning when it comes to customer experience in 2020?
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