AI & Automation
AI for every conversation, campaign, and customer
Khoros AI and automation delivers unmatched efficiency for marketing and service excellence. Read more
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
Join Eli Lilly and Company as they discuss what quality control means to their brand, and how that’s helping them usher in a digital-first transformation.
Don’t let your carefully crafted brand be damaged by one rogue post on social media. Social media governance may sound like something only for your InfoSec team, but it also has one major benefit for social marketers: brand quality control. Quality control isn’t just important in manufacturing or customer service; your brand also has a quality. And from posts that are slightly off-brand to posts that could seriously impact your organization’s reputation, poor quality control can have a significant effect. Likewise, ensuring a high quality brand can improve business outcomes.
The only problem is that social media trends move at nearly the speed of light these days. Trends change extremely quickly, and your brand has to be prepared to shift with them. In this session, we’ll learn from a top brand how they adapt to new trends and plan a flexible, agile strategy, all while maintaining excellent governance on their social media accounts.
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