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      Digital-first, unified engagement hub

    • Khoros Care

      Digital customer care on every channel

      Messaging | Modern Chat | Chatbot | Social

    • Khoros Communities

      Online brand communities for enterprises

    • Khoros Marketing

      Social media marketing & listening

      Social Marketing | Social Listening | Experiences

    • Topbox

      Enterprise CX analytics from Topbox, recently acquired by Khoros

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      Channel and tech integrations to provide a seamless customer experience

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      Increase agent efficiency and get contact center insight

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Digital Care, Evolved.

Messaging, Automation, and Agent
Activity Metrics


Digital Care is a dynamic space and now more than ever before, customers demand that brands provide them with an experience that is fast, unified, human, and maybe most importantly, at their fingertips. It sounds good, but scaling your Care practice to meet these expectations is difficult.


Welcome back!

Not you? Click here

Watch the Webinar


Learn how the introduction of new Messaging channels, Automation, and tracking Agent Activity Metrics is the triple-threat that will change the game. Digital Care, Evolved.

Watch this webinar to learn:

  • Why emerging Messaging channels are need to have not nice to have
  • How adding Automation Framework to your digital care practice can increase agent productivity and improve customer experience
  • How Agent Activity Metrics will change the way you benchmark and measure your digital care team forever

    Khoros software and services help you win, serve, and grow customers across social marketing, digital care, and branded communities.

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