Digital-first, omnichannel platform built for enterprises
Learn from experts at Khoros and Hunter Douglas how to take your brand’s CX program to the next level.
In this quick, 30-minute discussion, experts from Khoros and Hunter Douglas discuss how to turn customer data into results-oriented change to improve business outcomes. Christopher Stark, Business Value Director at Khoros, and Melinda Keith, Senior Director, Customer Support at Hunter Douglas share their experience and expertise on this crucial topic.
In this session, you’ll get important tips for setting up a successful CX program — one that can become a center of excellence. You will also learn how issues like supply chain challenges are not going away across all industries and why gathering CX data now can resolve those friction points in order to retain and grow your customer base for the long term.
They’ll finish the discussion with secure strategies to support resolution in the customer channel of choice, not the brands. If your brand needs help with improving CX, this is a can’t-miss conversation.
Have questions after watching the conversation? Ask in our comments thread via our community, Atlas! https://community.khoros.com/t5/Khoros-Events-Webinars/Lunch-amp-Learn-with-Hunter-Douglas/ec-p/658568#M64
Hunter Douglas is the world’s leading manufacturer of window coverings as well as a major manufacturer of architectural products.