Social media listening and intelligence for big businesses

Stay ahead of your market, competition, and audiences with powerful yet accessible insights.

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Khoros Intelligence keeps you in lockstep with your market, competition, and audiences. Social media data is only as valuable as it is usable.

  • Provide your brand on-demand access to multi-channel social listening data — accessible to anyone on your team.
  • Intuitive to use and unlimited — you’ll never be charged by how much you search.
  • Find new audiences you might otherwise miss, keep an eye on your brand’s top competitors, and manage your brand during crises.

Trusted by the world’s top brands

“The bottom line is that our social campaigns are now easier to manage, they’re data-driven, and they are delivering business results. With Khoros, we have a social platform that helps us do more and, ultimately, work smarter.”

— Senior Social Media Manager, Post Office UK

  • 0min
    response time across social media
  • 0%
    increase in subscribers

Products used: Social Listening, Social Marketing, Social Care

Read their story
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Features of Social Listening in Khoros Intelligence

  • Listening

    On-demand social listening search

    Work efficiently with live data that’s intuitive, real-time, and historical.

  • Display

    Dashboards

    Customize and save dashboards with beautiful visuals for your presentations.

  • Reporting

    Reporting flexibility

    Compare activity year-to-year, month-to-month, or week-to-week.

  • Inspire

    Audience interests

    Gauge your followers’ participation in any topic.

  • Measure

    Audience insights

    Surface instant snapshots of age, gender, and location.

  • Influencer

    Influencer identification

    Find & export influencers for your brand and campaigns.

  • Trends

    Social trends

    Discover trends in social media and unexpected angles to every story.

  • Content

    Content analysis

    Optimize execution by analyzing top-performing content.

  • Intelligence

    Competitive intelligence

    Quickly understand competitors’ content strategies & benchmark their performance against yours.

  • Share

    Share of voice

    Track your brand’s relative impact in any social conversation.

  • Real time

    Real-time and historical social listening search

    Instantly gain up to 13 months of historical social data for quick wins in real-time.

Ready to see for yourself?

We can’t wait to show you how we can help your enterprise brand connect with customers. We’re digital-first and can help you engage customers like never before.
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Related resources to learn more

Khoros Intelligence Overview

 

The Smart Social Report

 

Digital Marketing Metrics That Matter

The Retail Trends Talk

 

The Social Media Pocket Guide