-
Products
Products
-
-
Khoros Communities
Online brand communities for enterprises
-
-
Integrations
All the major social channels work with our software
By solution
-
For digital customer care
Agent care efficiency and contact center insights
-
For community engagement
Self-service support, education, and collaboration
-
For social media management
Content management, publishing, and governance
-
-
Services
-
Strategic Services
Our in-house experts in social media and community management for Khoros customers
-
Developer Network
Data integrations for better customer experience
-
-
Events
-
Upcoming Events
Join us for live webinars and other events, like Khoros Engage
-
On-Demand
Watch webinars and events on your own time
-
-
Resources
-
Resource Center
Whitepapers, checklists, on-demand webinars, guides, and more
-
Blog
Insights, tips, news, and more from our team to yours
-
Customer Stories
Case studies with successful customers to see how they did it
-
- About
-
Community
-
Atlas Community
Connect with 70K+ customer engagement professionals
-
Support Center
Find solutions and support for Khoros products here
-
Social media listening and intelligence for big businesses
Stay ahead of your market, competition, and audiences with powerful yet accessible insights.
Trusted by the world’s top brands
“We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year.”
— Director of Brand Services, AAA National
-
0%+increase in engagement year-over-year
-
0%+increase in reach year-over-year
Products used: Social Listening, Social Marketing
Ready to see for yourself?
Let us show you what Khoros can do.
Social Listening on Khoros Marketing enables
Campaign optimization
Surface insights about your audience, content, and market to help craft the right messages at the right time on the right channels.
Crisis management
Stay on top of any crisis by understanding when crises are emerging and how and when to engage using real-time data and custom notifications.
Competitive intelligence
Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.
Audience insights
Real-time, unlimited search across public social channels to ensure you’re talking about things relevant to your audience in a way that connects..
“Khoros adds credibility to our stories, allowing us to be more scientific and focused around our content and what we’re saying.”
— Assistant Editor, UGC and Social News, BBC
-
0sttime in UK history monitoring social data of elections
-
0%increase in social referrals
Products used: Social Marketing, Social Listening
Want a demo?
Let us show you what Khoros can do.
Features of Social Listening in Khoros Intelligence
-
On-demand social listening search
Work efficiently with live data that’s intuitive, real-time, and historical.
-
Dashboards
Customize and save dashboards with beautiful visuals for your presentations.
-
Reporting flexibility
Compare activity year-to-year, month-to-month, or week-to-week.
-
Audience interests
Gauge your followers’ participation in any topic.
-
Audience insights
Surface instant snapshots of age, gender, and location.
-
Influencer identification
Find & export influencers for your brand and campaigns.
-
Social trends
Discover trends in social media and unexpected angles to every story.
-
Content analysis
Optimize execution by analyzing top-performing content.
-
Competitive intelligence
Quickly understand competitors’ content strategies & benchmark their performance against yours.
-
Share of voice
Track your brand’s relative impact in any social conversation.
-
Real-time and historical social listening search
Real-time and historical social listening search
“The bottom line is that our social campaigns are now easier to manage, they’re data-driven, and they are delivering business results. With Khoros, we have a social platform that helps us do more and, ultimately, work smarter.”
— Senior Social Media Manager, Post Office UK
-
0minresponse time across social media
-
0%increase in subscribers
Products used: Social Listening, Social Marketing, Social Care
Ready to see for yourself?
We can’t wait to show you how we can help your enterprise brand connect with customers. We’re digital-first and can help you engage customers like never before.