Social media listening and intelligence for big businesses

Stay ahead of your market, competition, and audiences with powerful yet accessible insights.

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Khoros Intelligence keeps you in lockstep with your market, competition, and audiences. Social media data is only as valuable as it is usable.

  • Provide your brand on-demand access to multi-channel social listening data — accessible to anyone on your team.
  • Intuitive to use and unlimited — you’ll never be charged by how much you search.
  • Find new audiences you might otherwise miss, keep an eye on your brand’s top competitors, and manage your brand during crises.

Trusted by the world’s top brands

  • Post office
  • Bbc
  • Copa america
  • Aaa
“We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year.”

— Director of Brand Services, AAA National

  • 0%+
    increase in engagement year-over-year
  • 0%+
    increase in reach year-over-year

Products used: Social Listening, Social Marketing

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Proof 1
Demo 1

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Let us show you what Khoros can do.

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“Khoros adds credibility to our stories, allowing us to be more scientific and focused around our content and what we’re saying.”

— Assistant Editor, UGC and Social News, BBC

  • 0st
    time in UK history monitoring social data of elections
  • 0%
    increase in social referrals

Products used: Social Marketing, Social Listening

Read their story
Proof 2
Demo 2

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Let us show you what Khoros can do.

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Features of Social Listening in Khoros Intelligence

  • Listening

    On-demand social listening search

    Work efficiently with live data that’s intuitive, real-time, and historical.

  • Display

    Dashboards

    Customize and save dashboards with beautiful visuals for your presentations.

  • Reporting

    Reporting flexibility

    Compare activity year-to-year, month-to-month, or week-to-week.

  • Inspire

    Audience interests

    Gauge your followers’ participation in any topic.

  • Measure

    Audience insights

    Surface instant snapshots of age, gender, and location.

  • Influencer

    Influencer identification

    Find & export influencers for your brand and campaigns.

  • Trends

    Social trends

    Discover trends in social media and unexpected angles to every story.

  • Content

    Content analysis

    Optimize execution by analyzing top-performing content.

  • Intelligence

    Competitive intelligence

    Quickly understand competitors’ content strategies & benchmark their performance against yours.

  • Share

    Share of voice

    Track your brand’s relative impact in any social conversation.

  • Real time

    Real-time and historical social listening search

    Real-time and historical social listening search

“The bottom line is that our social campaigns are now easier to manage, they’re data-driven, and they are delivering business results. With Khoros, we have a social platform that helps us do more and, ultimately, work smarter.”

— Senior Social Media Manager, Post Office UK

  • 0min
    response time across social media
  • 0%
    increase in subscribers

Products used: Social Listening, Social Marketing, Social Care

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Ready to see for yourself?

We can’t wait to show you how we can help your enterprise brand connect with customers. We’re digital-first and can help you engage customers like never before.
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Related resources to learn more

Khoros Intelligence Overview

 

The Smart Social Report

 

Digital Marketing Metrics That Matter

The Retail Trends Talk

 

The Social Media Pocket Guide