Digital Contact Center
Agent efficiency, automation, and operational insights
Here you can find links to all of our current customer agreements.
If you pay for any of our Services, the Khoros MSA is the main agreement covering your rights, responsibilities, and obligations under the subscription, as well as Khoros'.
Our Data Protection Agreement highlights our privacy obligations to you and, in turn, what we expect from you when using our Services. There are four variations of our DPA and which on applies depends on where around the world your users are based.
The Khoros SLA is incorporated into all Khoros MSAs with our customers.
Prior to starting discussions about purchasing any of our Services, we require that our customers enter into a mutual Non-Disclosure Agreement.
This list of terms and conditions may be applicable to you if you choose to integrate any of the listed Third Parties into your use of the Khoros Services.
This helpful guide explains both Khoros' and your obligations under our MSA and DPA. This guide also provides an overview of our data protection practices.
For general legal questions and notices, please email legal@khoros.com.
If you have a subject access request, please fill out the form here.
For general compliance questions, please email compliance@khoros.com. To report an ethics or compliance violation, please visit our Ethics and Compliance Hotline here.
For questions about Khoros’s information security policies and data protection, please email security@khoros.com.
If you are a Khoros supplier and need to contact us, please email Procurement at procurement@khoros.com or Accounts Payable at ap@khoros.com.
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