Platform
Digital-first, unified engagement hub
Digital-first, unified engagement hub
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
A unified, actionable view for world-class CX
Channel & tech integrations to provide seamless CX
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Data integrations for better customer experience
Join us for live webinars and other events, like Khoros Engage
Watch webinars and events on your own time
Whitepapers, checklists, on-demand webinars, guides, and more
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
15+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Connect with 70K+ customer engagement professionals
Find solutions and support for Khoros products here
Digital-first, unified engagement hub
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
A unified, actionable view for world-class CX
Channel & tech integrations to provide seamless CX
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Data integrations for better customer experience
Join us for live webinars and other events, like Khoros Engage
Watch webinars and events on your own time
Whitepapers, checklists, on-demand webinars, guides, and more
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
15+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Connect with 70K+ customer engagement professionals
Find solutions and support for Khoros products here
Connect to billions of users across every country on the world’s most popular messaging app.
Deliver timely and personalized messages with higher open and click-through rates than traditional channels.
Send customer service notifications for flight updates, fraud alerts, or appointment confirmations that prevent future calls and increase customer satisfaction.
Don’t make customers wait on hold. Give them the option to ask questions and get support in a messaging conversation directly from your 800 number’s IVR, buttons on your site, email footers, and QR codes.
Customers that engage in messaging conversations are more likely to convert than others. Instead of driving traffic to low conversion websites or forms, give customers a clear path to ask questions and get support, capitalizing on their peak interest when engaging with your brand’s content.
Khoros Care combines WhatsApp with the widest range of messaging channels in the industry’s most efficient and easy-to-use platform — so agents never miss an opportunity to deliver your brand’s best service.
Learn more about what Khoros Care can do for your brand on WhatsApp.
Equip your agents with AI to automatically suggest the best response, machine learning for advanced routing and prioritization, and chatbots that can quickly resolve up to 40% of customer inquiries.
We partnered with Google to demonstrate how your brand can design AI-powered chatbot flows and use modern messaging channels to improve customer satisfaction.
Consumers increasingly expect brands to offer support via messaging. Discover how to deliver a consistent, high-quality customer experience via this channel.
WhatsApp is the world’s most popular messaging app, which means your brand can use it to reach more customers. Learn more here.