Instagram marketing & service for the enterprise

Never miss an opportunity to connect with your audiences on Instagram.

With Khoros, your teams can centrally publish content, easily manage organic and paid campaigns, and respond to DMs quickly and at scale — all across multiple Instagram accounts and internal marketing and service teams.

Manage Instagram content & campaigns

Khoros Marketing helps you orchestrate, govern, and measure campaigns that drive business results.

Centrally manage Instagram campaigns and content — across paid and organic — to scale interactions and drive a consistent experience across teams, geographies, and brands. Measure what matters to your business with configurable dashboards that connect results to business value.

See how Khoros Marketing can help you operationalize your Instagram strategy.

Convert sales & deliver service in Instagram DMs

Khoros Care consolidates all of your chat, messaging, social, and email channels into a single workspace with AI-powered workflows and industry-leading ease-of-use.

Respond to Story mentions & DMs with bots and ML-enhanced agents, and build sales and marketing experiences that drive consumers from posts to conversations, to purchases.

See how Khoros Care reduces costs and increases revenue on Instagram.

Coordinate marketing & service operations

The Khoros platform makes it easy to coordinate routing and engagement by multiple teams for incoming ‘@’ mentions and DMs, and easy to measure the impact your campaigns have on contact center efficiency and customer experience KPIs like CSAT and NPS.

See how the full Khoros Platform consolidates all customer experience workflows to help your brands create customers for life.