Digital Contact Center
Agent efficiency, automation, and operational insights
Never miss an opportunity to listen and engage with your audiences on Instagram. With the Khoros platform, your brand can centrally manage content across multiple Instagram accounts, connect with your customers, and break down silos between your organic and paid social efforts at scale.
The Khoros Marketing solution for Instagram helps your brand orchestrate, govern, and measure campaigns that drive business results.
Centrally manage Instagram campaigns and content — across paid and organic — to scale your interactions and drive a consistent brand experience across teams, geographies, and brands. Measure what matters to your business with configurable dashboards and data exports that connect your results back to business value.
See how Khoros Marketing can help you operationalize your Instagram strategy.
When your brand meets its customers in the channel they prefer, you can build customers for life. Whether your brand is moderating Instagram organic or ad content, Khoros Care helps you support customers at scale.
Learn how Khoros Care can support your brand’s Instagram efforts.
Never miss an opportunity to connect with your audiences on Instagram.
With Khoros, your teams can centrally publish content, easily manage organic and paid campaigns, and respond to DMs quickly and at scale — all across multiple Instagram accounts and internal marketing and service teams.
Khoros Marketing helps you orchestrate, govern, and measure campaigns that drive business results.
Centrally manage Instagram campaigns and content — across paid and organic — to scale interactions and drive a consistent experience across teams, geographies, and brands. Measure what matters to your business with configurable dashboards that connect results to business value.
See how Khoros Marketing can help you operationalize your Instagram strategy.
Khoros Care consolidates all of your chat, messaging, social, and email channels into a single workspace with AI-powered workflows and industry-leading ease-of-use.
Respond to Story mentions & DMs with bots and ML-enhanced agents, and build sales and marketing experiences that drive consumers from posts to conversations, to purchases.
See how Khoros Care reduces costs and increases revenue on Instagram.
The Khoros platform makes it easy to coordinate routing and engagement by multiple teams for incoming ‘@’ mentions and DMs, and easy to measure the impact your campaigns have on contact center efficiency and customer experience KPIs like CSAT and NPS.
See how the full Khoros Platform consolidates all customer experience workflows to help your brands create customers for life.
Click to learn how European Wax Center used Khoros Care to support customer messages with excellent service during COVID-19 closures.
Consumers increasingly expect brands to offer support via messaging. Discover how to deliver a consistent, high-quality customer experience via this channel.
Learn about the features, benefits, and audience profiles of the top channels that consumers around the world use to interact with their favorite brands.
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