Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
The Khoros Facebook management solution allows your brand to easily respond to relevant Facebook content while supporting multi-channel publishing and keeping your brand safe.
Khoros Marketing for Facebook helps your brand orchestrate, govern, and measure campaigns that drive business results.
Centrally manage Facebook Marketing campaigns and content — across paid and organic — to scale your interactions and drive a consistent brand experience across teams, geographies and brands. Measure what matters to your business with configurable dashboards and data exports that connect your results back to business value.
See how Khoros Marketing can support your brand’s efforts.
Facebook Messenger, powered by Khoros Care, enables authentic, real-time conversations with empowered agents, as well as bot assistance, to increase customer satisfaction. Moderate and respond to your customers on Facebook public posts and Messenger.
Learn how Khoros Care can help your brand earn customers for life by always being there in their moment of need.
Our goal was to deliver a better experience for our customers, and we saw a substantial increase in social media customer satisfaction following the launch of Facebook Messenger, supported by Khoros Care.
— Danielle Kovac, Director, Office of the President, Rogers Communications