Manage emails with better agent tools and automation

Handle your high email volume with the same AI and efficiencies that chat and messaging agents love.

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Respond to emails directly within 

Khoros Care

Customers deserve fast, high-quality service in every channel — especially email. Consolidate email, chat, and messaging into a single hub with industry-leading workflows and ease-of-use.

Don’t sacrifice email capabilities

Harness pre-built APIs to enable forwarding and CCs, and set dynamic headers and signatures that manage expectations or offer the option to deflect to mobile messaging channels.

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Industry-leading efficiency

Khoros Care combines email with the widest range of messaging channels in the industry’s most efficient and easy-to-use platform — so agents never miss an opportunity to deliver your brand’s best service.


Learn more about what Khoros Care can do for your brand on email.


AI-powered chatbots & agent tools

Equip your agents with AI to automatically suggest the best response, machine learning for advanced routing and prioritization, and chatbots that can quickly resolve up to 40% of customer inquiries.