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Products
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AI & Automation
AI for every conversation, campaign, and customer
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Khoros Communities
Self-service support, education, and collaboration
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Khoros Service
Agent efficiency, automation, and operational insights
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Khoros Social Media Management
Content management, publishing, and governance
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Resources
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Resource Center
Guides, tipsheets, ebooks, on-demand webinars, & more
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Blog
Insights, tips, news, and more from our team to yours
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Developer information
Technical overviews and links to developer documentation
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Events
Join us for webinars and in-person events
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Integrations
Integrations to connect with your customers, wherever they are
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Trust Center
Policies, resources, certifications, and updates on our commitment to data security & compliance
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Customer Stories
- Join our community
- Get a demo
Khoros Environments & Redundancy
Your Khoros Community contract includes a Stage and Production instance. Our customers push changes from Stage to Production using Studio Publish, a self-service tool.
You can purchase additional instances to meet more complex development and testing scenarios like a separate instance for development and refresh projects so that they don't conflict with your stage environment structure and customizations or a pre-production instance for user acceptance testing (UAT) at a production environment's scale of data.
If you are migrating to Khoros Community from another community platform, a temporary migration instance is issued. Complex testing against a production-sized data set might benefit from a Pre-Production instance.
Production environments horizontally scale on demand to meet site traffic and data needs. Production sites guarantee uptime per your service-level agreement, require no downtime during upgrades and restarts, and are monitored 24/7 by our Outage Team.