Platform
Digital-first, unified engagement hub
ANNOUNCEMENT: Khoros acquires CX innovator Topbox and closes significant new growth investment from Vista Equity Partners Learn More
Digital-first, unified engagement hub
Online brand communities for enterprises
Enterprise CX analytics from Topbox, recently acquired by Khoros
Channel and tech integrations to provide a seamless customer experience
Increase agent efficiency and get contact center insight
Self-service support, education, and collaboration
Content management, publishing, and governance
Our in-house experts in social media and community management for Khoros customers
Data integrations for better customer experience
More than onboarding and implementation, this is where our partnership begins
Join us for live webinars and other events, like Khoros Engage
Watch webinars and events on your own time
Whitepapers, checklists, on-demand webinars, guides, and more
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
15+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Connect with 70K+ customer engagement professionals
Find solutions and support for Khoros products here
Digital-first, unified engagement hub
Online brand communities for enterprises
Enterprise CX analytics from Topbox, recently acquired by Khoros
Channel and tech integrations to provide a seamless customer experience
Increase agent efficiency and get contact center insight
Self-service support, education, and collaboration
Content management, publishing, and governance
Our in-house experts in social media and community management for Khoros customers
Data integrations for better customer experience
More than onboarding and implementation, this is where our partnership begins
Join us for live webinars and other events, like Khoros Engage
Watch webinars and events on your own time
Whitepapers, checklists, on-demand webinars, guides, and more
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
15+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Connect with 70K+ customer engagement professionals
Find solutions and support for Khoros products here
Effective Date: 09/11/2020
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, transferred for “valuable consideration,” or transferred for an organization’s “business purpose” (as those terms are defined under California law). We do not “sell” your personal information. The table below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than you. yourself. For example, while we transfer credit card or debit card numbers for our business purpose in order to process payments for orders placed with us, we do not collect or transfer credit card or debit card numbers of individuals that submit questions through our website’s “contact us” page.
Categories of Personal Information We Collect | To Whom We Disclose Personal Information for a Business Purpose |
Identifiers – this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, social security number, driver’s license number, passport number or other similar identifiers. | · Advertising networks · Affiliates or subsidiaries · Business partners · Data analytics providers · Data brokers · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Joint marketing partners · Operating systems and platforms · Other Service Providers · Payment processors and financial institutions · Professional services organizations, this may include auditors and law firms · Social networks |
Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics or description, state identification card number, insurance policy number, education, bank account number, credit card number, debit card number, and other financial information, medical information, and health insurance information. | · Affiliates or subsidiaries · Business partners · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Operating systems and platforms · Other Service Providers · Payment processors and financial institutions · Professional services organizations, this may include auditors and law firms |
Characteristics of protected classifications – this may include age, sex, race, ethnicity, physical or mental handicap, etc. |
· Affiliates or subsidiaries · Business partners · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Operating systems and platforms · Other Service Providers · Professional services organizations, this may include auditors and law firms |
Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | · Advertising networks · Affiliates or subsidiaries · Business partners · Data analytics providers · Data brokers · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Joint marketing partners · Operating systems and platforms · Other Service Providers · Payment processors and financial institutions · Professional services organizations, this may include auditors and law firms · Social networks |
Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement. | · Advertising networks · Affiliates or subsidiaries · Business partners · Data analytics providers · Data brokers · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Joint marketing partners · Operating systems and platforms · Other Service Providers · Payment processors and financial institutions · Professional services organizations, this may include auditors and law firms · Social networks |
Geolocation data | · Advertising networks · Affiliates or subsidiaries · Business partners · Data analytics providers · Data brokers · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Joint marketing partners · Operating systems and platforms · Other Service Providers · Payment processors and financial institutions · Professional services organizations, this may include auditors and law firms · Social networks |
Audio, electronic, visual, thermal, olfactory, or similar information | |
Professional or employment-related information |
· Business partners · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Operating systems and platforms · Other Service Providers · Professional services organizations, this may include auditors and law firms |
Non-public education information (as defined in the Family Educational Rights and Privacy Act) |
· Business partners · Government entities, as may be needed to comply with law or prevent illegal activity · Internet service providers · Operating systems and platforms · Other Service Providers · Professional services organizations, this may include auditors and law firms Social networks |
Inferences drawn from any of the information listed above |