Customer engagement platform
Digital-first, omnichannel platform built for enterprises
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Digital-first, omnichannel platform built for enterprises
Agent efficiency, automation, and operational insights
Self-service support, education, and collaboration
Content management, publishing, and governance
Create a space for customers to get answers, connect with peers, and share new ideas
Connect with customers on SMS, Messenger, WhatsApp, & more
Chat with customers in real-time or anytime on your website
Start the conversation with automation, increase agent efficiency, triage, & more
Protect your brand & drive loyalty across social media and review site
Orchestrate social campaigns that drive business results
Understand social trends from customers, the market, and competitors
Find, curate, and share the best social media content
Deflect inquiries to messaging channels and self-service communities
Automate conversations with our intuitive drag-and-drop platform
Supercharge agents with AI tools & intuitive workflows
Build brand awareness with a user-generated knowledge hub
Drive higher conversion rates and more revenue
Secure solutions to keep customer information safe
Cutting-edge tech to innovate and inform your customers
Deep insights to keep a pulse on customer demands
Real-time capabilities to stay connected with consumers
An integrated platform to nurture the customer journey
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
CX Confessions, the definitive podcast for digital CX leaders
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Connect with 70K+ customer engagement professionals
A customer experience podcast with Khoros Customers
Check out our social content and follow us on every major platform
20+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
Data integrations for better customer experience
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Last Update: 09/28/2021
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, transferred for “valuable consideration,” or transferred for an organization’s “business purpose” (as those terms are defined under California law). The table below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than you.
Category of Personal Information |
Is information collected by us? |
Is information transferred for valuable consideration? |
Is information transferred for business purposes? |
Audio, electronic, visual, thermal, olfactory, or similar information |
☐ |
☐ |
☐ |
Bank account number |
☐ |
☐ |
☐ |
Biometric information |
☐ |
☐ |
☐ |
Characteristics of protected classifications (e.g., age, sex, race, ethnicity, physical or mental handicap, etc.) |
✓ |
☐ |
✓ |
Commercial information (e.g., products or services purchased, or other purchasing or consuming histories or tendencies) |
✓ |
☐ |
✓ |
Credit card number |
☐ |
☐ |
☐ |
Debit card number |
☐ |
☐ |
☐ |
Driver’s License Number / State ID |
☐ |
☐ |
☐ |
Education |
✓ |
☐ |
✓ |
Electronic network activity (e.g., browsing history) |
✓ |
☐ |
✓ |
Email address |
✓ |
☐ |
✓ |
Employment |
✓ |
☐ |
✓ |
Employment history |
✓ |
☐ |
✓ |
Geolocation data |
✓ |
☐ |
✓ |
Health insurance information |
☐ |
☐ |
☐ |
Identifiers (e.g., name or alias) |
✓ |
☐ |
✓ |
Insurance Policy Number |
☐ |
☐ |
☐ |
Medical information |
☐ |
☐ |
☐ |
Online identifier (e.g. IP address) |
✓ |
☐ |
✓ |
Other financial information |
☐ |
☐ |
☐ |
Passport Number |
☐ |
☐ |
☐ |
Physical Characteristics |
☐ |
☐ |
☐ |
Postal address |
✓ |
☐ |
✓ |
Signature |
✓ |
☐ |
✓ |
Social Security Number |
☐ |
☐ |
☐ |
Telephone Number |
✓ |
☐ |
✓ |
Transaction information |
☐ |
☐ |
☐ |