Agent efficiency, automation, and operational insights
Khoros Communities is recognized as a strong performer in community management. Read more
This is a note from Khoros CEO, Jack Blaha, to celebrate Community Manager Appreciation Day on Monday, January 27. This professional holiday takes place the fourth Monday in January as a way to recognize and thank the efforts of Community Managers around the world using social media and other tools to improve customer experiences.
Today is a special day here at Khoros where we take the opportunity to celebrate key team members around the world on Community Manager Appreciation Day. Over the years, communities have made a growing impact on the way businesses interact with their customers and their employees. Behind the scenes of these powerful communities are people who make them work, and drive these interactions: the Community Managers. I’m honored to take a minute to personally celebrate the unique contributions these team members make to help make communities a unique way for companies to engage.
Here at Khoros, we view Community Management as an important part of our objective to help companies create to create customers for life. Every day over fifty Khoros staff help our customers build and grow their communities as part of our Professional and Strategic Services teams. Each online community is unique, but behind every effort is a dedicated team of professionals committed to serving and empowering customers and employees.
Thanks to the dedicated Community Managers around the world, communities are places for users to find and share common interests, contribute ideas for business innovation, and be a part of building the brands they love.
Appreciating and advancing community management is about more than one day a year. Our Atlas Community is a place for Community Managers, by Community managers, where they can connect, learn, and share ways to build better communities in the future.
For more community content, check out:
And if you haven’t already, join the Atlas Community today!
Special thanks to our Atlas team: Dan, Lisa, Jamila, Andy, and everyone else who makes it run.
Explore the world of AI chatbots as we delve into their top 5 failures and reveal expert tips on rectifying and preventing these mishaps.
Help your social media strategy withstand another year of market change, fluctuating algorithms and evolving pricing models. In this report, you’ll learn four ways to future-proof your social media strategy, including security, content, listening and advocacy.
Learn the best ways to collect customer feedback such as surveys, branded communities, social media, and customer interviews including what to do with it.
Learn how to start enhancing your customer and employee experiences today.
We're diving into the hottest social media trends and noteworthy industry updates that have been making waves in the digital sphere over the month of January.
KHOROS SOCIAL MEDIA MANAGEMENT
Check out these new social media software capabilities that make social publishing and engaging even easier.
Our team is excited to share the latest features of our customer service software. See what new capabilities are available now.
Learn more about the two new engagement features, Ideas and Rank, now available in the next generation of Khoros Communities.
Unsure if employee advocacy is the right fit for your business? Explore four measurable results your brand could unlock with a top-rated employee advocacy program.
Enhance customer service through operational efficiency. Streamline processes, engage employees, and achieve excellence across all customer touchpoints.
Your employees could reach a 561% larger audience than your brand accounts! Learn 4 steps to activate employees as brand ambassadors at only a fraction of paid advertising costs.