Khoros Staff | Feb-14-2024

4 Examples of great online communities and what makes them work

Learn how four leading brands built great online communities, borrow from their playbooks, and connect with your customers in new and meaningful ways.

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Customer support is now available across various customer service channels. Learn more about the most essential channels for your business here.

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Read all about the latest trends and industry updates that our Strategic Services team uncovered throughout March.

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ONLINE COMMUNITIES

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Chris Catania, Esri's Head of Community, shares four invaluable tips to align stakeholders and drive business value for community initiatives, offering a roadmap to community success for hi-tech enterprises.

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Five steps to replacing Social Studio in 2024 - Don’t forget #2!

Social Studio is ending in 2024. Follow these steps to find your replacement solution.

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We're diving into the hottest social media trends and noteworthy industry updates that have been making waves in the digital sphere over the month of February.

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7 benefits of strong branding

Discover the benefits of a strong brand identity such as increased brand recognition, customer loyalty, word-of-mouth marketing, and more.

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Decoding community success: Exploring the build vs. buy dilemma

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5 gen AI chatbot fails and how to avoid them

Explore the world of AI chatbots as we delve into their top 5 failures and reveal expert tips on rectifying and preventing these mishaps.

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4 Examples of great online communities and what makes them work

How to set customer service goals (+9 example goals)

8 essential customer service channels for your business

A month in review: March social media trends and updates

6 steps to identify the right tech partner for customer service excellence

The strategic advantage of outsourcing customer service (and how to do it)

7 tips for creating impactful pride month social media posts

2024’s top social media trends: How social listening maximizes their potential

What is community marketing and how to start

4 tips from Esri on aligning stakeholders and driving community business value

6 best practices for B2B customer service

Why your brand should have a virtual community

Khoros on Khoros: How we harnessed employees’ power to transform our results

Five steps to replacing Social Studio in 2024 - Don’t forget #2!

A month in review: February social media trends and updates

7 benefits of strong branding

Decoding community success: Exploring the build vs. buy dilemma

How to create a social media report

5 gen AI chatbot fails and how to avoid them