7 steps to successful implementation of AI and automation

ON-DEMAND WEBINAR

Community Learning Labs #7: Creating and building upon user momentum

This webinar dives into the programs and practices that motivate, incentivize, and reward your users. Learn how to onboard and engage your users with these best practices.

CHECKLIST

Step-by-step checklist for launching a community

Master your community launch! This checklist guides you through each step to create, test, and launch a community successfully.

KHOROS COMMUNITIES

Q&A with Cisco: Lessons learned from a community reimagined

Uncover the strategies and lessons learned from Cisco's community transformation journey, where the technology leader reshaped its product-focused community into a thriving customer success hub.

KHOROS COMMUNITIES

Designing with purpose: Khoros’ approach to digital accessibility and user experience

Explore how Khoros incorporates accessibility considerations into product development. While we're not accessibility experts, we partner with Level Access to ensure our solutions meet diverse user needs, giving you peace of mind that inclusivity is at the forefront of our design process.

KHOROS SERVICE

The complete guide to omnichannel customer service

Want a connected, consistent customer experience across all channels? This guide to omnichannel customer service covers all you need to know.

GUIDE

Evaluating community vendors content package

Evaluate community vendors confidently with this all-in-one resource. Inside, you'll find all the tools you need to streamline vendor evaluations and choose the best option for your unique business.

ON-DEMAND WEBINAR

Community Learning Labs #6: Launching your community

Explore key steps for launching a community in Session 6 of Community Learning Labs. Learn about creating a launch plan, establishing governance structures, setting guidelines, and integrating essential systems.

ON-DEMAND WEBINAR

GenAI in Action #3: How a strong knowledge base fuels GenAI

Discover how to get started with your existing knowledge, what risks to consider, and why knowledge management is the future of AI.

ONLINE COMMUNITIES

How to use customer forums to improve your business

Discover the benefits of customer forums, from enhancing customer support to gaining actionable insights, and see how they can drive business growth.

ONLINE COMMUNITIES

What are customer insights and how to gather them

Learn what customer insights are, why they're valuable, and how to get them to help your brand!

Celebrating Innovation in Online Communities and Customer Engagement

In today’s fast-paced digital world, every brand aims to create loyal, satisfied customers. However, only a few rise above by embracing innovative yet customer-centric strategies on modern digital channels to deliver seamless and personalized brand experiences.

Announcing the 2024 Khoros Kudos Winners

Each year, Khoros honors a select few top-tier brands that define industry standards for customer engagement. Read on to learn more about this year’s winners.