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Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
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Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Editor's Note: This post was originally created by Spredfast before Spredfast and Lithium merged and became Khoros.
As 2012 comes to a close, we've spent some time reflecting on success trends and benchmarks across the landscape of corporate social marketing programs - many of which were uncovered in the 2012 Social Engagement Index Benchmark.
The report, analyzing internal and external social engagement of 154 large companies, made it clear that more people are engaging in more places to engage in more conversations. And that this engagement is happening across brands of all industries.
In the spirit of helping social brands see how they "stack up" to peers, we created and invite you to take the Social Engagement Exam. (As a holiday bonus, we've even filled the answers in for you.)
Here's the Cliff's Notes of the top 6 takeaways you should keep top of mind.
Stay up-to-date with the latest news, trends, and tips from the customer engagement experts at Khoros.
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