Digital-first, unified engagement hub
We use Amazon Web Services to deliver fast, reliable, real-time digital customer engagement. Our AWS partnership allows the Khoros engineering team the flexibility to build a platform that delivers faster insights, more efficient collaboration, and AI-powered tools to help our customers provide award-winning experiences.
We run our entire platform on EC2, ECS, and Lambda, and use SSM and SWF to coordinate workflows and releases..
We use EBS for instance storage and S3 for tons of other types of storage. All (well almost) of our SQL datastores are running Amazon RDS. We also make heavy use of SQS and Kinesis for critical application message passing.
We utilize reserved instances, spot instances, and other AWS cost-saving techniques to control global spend while running our enterprise 24x7x365.
Our clients enjoy high-availability and low latency of their consumer-facing applications through multi-region failover capability and use of Amazon Cloudfront.
We offer data storage in North America, Australia, and the EU to ensure all of our customers have the security of knowing where their data lives.