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Turning your customers into a community: Maximising engagement to drive loyalty and retention in 2021

Join us to hear Contact Energy's Tighe Wall and Khoros's Booth Fellers discuss the key strategies all CX leaders must utilise to drive engagement.


Across the backdrop of what we soon hope to be a post-pandemic world, businesses are now forced to recognise the new ways in which they must engage with customers from both a marketing and CX standpoint.

Join us to hear Tighe Wall, Chief Digital Officer at Contact Energy and Booth Fellers, General Manager at Khoros as they discuss the key strategies all CX leaders must utilise to drive engagement.

We call this turning your customers into a community.

Speakers:

Tighe Wall, Chief Digital Officer at Contact Energy Ltd

Booth Fellers, GM Asia Pacific at Khoros

Watch the webinar