CHECKLIST
Building a social media customer service strategy for success
Ready to enhance your social media customer service? This checklist is designed to help you do just that. Cover every detail, from setting a strong foundation to optimizing workflows. Download your free copy to get started.
Amplify your impact
This checklist helps you:
Lay the groundwork: Choose the best social platforms for your brand, establish clear policies, set up social care profiles, and assess your staffing needs.
Define roles and workflows: Clearly outline team responsibilities and map out the entire customer journey.
Leverage your tech tools: Simplify workflows, tailor your dashboards, and keep your automation running smoothly.