Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
IDC's analyst reported on the merger between Spredfast and Lithium to become Khoros. Named for the Greek word for "chorus" and the root word for choreography, the name Khoros signals a commitment to building on social media, messaging, and community management competencies to allow businesses to "meaningfully connect" and stay "all-ways connected" to their customers using a single platform designed for the enterprise.
Download the full report to read everything IDC's analyst had to say.