Each year, Khoros honors top-tier brands that define industry standards for customer engagement. The six awards range from companies that successfully turn customers into loyal advocates and community members, to brands using social media marketing and engagement to build trust, to companies whose approach to customer service delivers quantifiable results and an improved experience for consumers.
Winners and finalists are determined through a combined process of peer voting and evaluations by a panel of esteemed judges, including independent service and social media industry experts.
"These companies set the bar for customer engagement. This year’s winners and finalists serve as inspiring examples of how a company’s vision, their creative and caring employees, and the right technology come together to create transformative results.”
— Chris Tranquill, Khoros CEO
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