OVERVIEW

Khoros premium CRM connector for salesforce

Presenting Khoros CRM Premium connector, an innovative solution integrating CRM workflows into Khoros for an unparalleled customer engagement experience. This integration ensures that both systems remain synchronized, providing agents with a complete 360-degree view of customer profiles, regardless of their engagement channel.

Premium CRM Connector PMK LP Visual

Are you ready to break down CX silos?

This overview elaborates on:

  • The seamless integration of Khoros Care with Salesforce CRM workflows, ensuring a holistic view of customer engagement

  • Strategies for enhancing operational efficiency and empowering agents to deliver superior customer service

  • Methods for reducing friction for both Khoros Care agents and Salesforce teams, fostering smother collaboration and workflow integration