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Khoros' Engage 2019 event brought digital customer engagement leaders from around the globe to Austin, Texas on September 9-11, 2019. This IDC Market Note reviews announcements made at the inaugural Khoros Engage conference. The focus was on new innovations, expansion, and continued integration of marketing, care, and community, as well as highlighting an array of new connectors and features, including artificial intelligence (AI). Download the report to learn more.
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