Digital-first, unified engagement hub
Gartner’s Market Guide for B2B Customer Community Platforms highlights Khoros’s industry-leading features and services.
B2B and B2C communities are growing at an unprecedented rate — Gartner reports a 160% YoY jump in the B2B space alone from 2019–2020. Their recently published report on the community marketplace covers recommendations, market direction, representative vendors, and much more. It’s a one-stop shop for all your community-related questions.
In their profile on Khoros, Gartner highlights a range of products, services, and abilities that Khoros provides, including:
capabilities for large or expanding customer communities
the ability to syndicate content to other internal channels like Slack and external channels like public blogs
a customer success and service program designed to help customers launch and continue to evolve it over time using a maturity model
no-code and low-code tools
They also underscore that Khoros’s platform really focuses on community not just as a product, but as a service — or as we’d put it, a partnership.
Check out the full report today to get all the information about communities that your brand needs to thrive.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.