Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
This session will help you learn to prove the value of your strategic investments in digital care, online communities, and social media marketing with an ROI calculator.
Creating the ideal customer engagement environment costs money, but it will cost even more if you don’t invest in good strategies and tech solutions. In this breakout session, Khoros Global Head of Business Value Consulting Grigor Kotzev interviews Alteryx’s Leah Knowles and Flexera Software’s Kimberly May. They discuss not just how they measure ROI in their digital-first solutions, but also how those solutions work for them in the first place.
Measuring ROI is almost as important as getting value out of the solutions you invest in. This session will help you learn to prove the value of your strategic investments in digital care, online communities, and social media marketing with an ROI calculator. This won’t just help you justify your investments; it will also help your organization take steps to establish a roadmap to digital maturity.
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