Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
In this session, you’ll learn how building a healthy online community can create a better customer experience and retain customers.
Ready to build a space for your customers to find answers to their questions? FAQ pages can only do so much. If you want a powerful way for customers to ask — and answer — questions, diverting support volume from your contact center and creating engagement value, you need an online brand community.
In this session, Khoros’s Digital Experience Programs Manager, Lisa Ingram, talks to communities experts from Schneider Electric and Samsung Electronics America. They go over how a community can create trust in your brand among consumers. You’ll learn the foundations of building an online community and how to create a better customer experience and retain customers with your new community that excels in support.
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