Digital Contact Center
Agent efficiency, automation, and operational insights
Introducing the next generation of online communities. Read the announcement
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
In this session, Jenny Weigle, Senior Community Strategist at Khoros, talks to community directors at Qlik and Splunk, Inc. about using communities to plan and execute fully digital events.
Social glue and professional connection have been the key currency of online communities for decades. In-person events used to be a great way to make these same connections, but since they are gone (at least for now), communities are stepping up to fill the gap.
In this breakout session, Jenny Weigle, Senior Community Strategist at Khoros, talks to the community directors at Qlik and Splunk, Inc. about using communities to plan and execute fully digital events.
You’ll learn how communities support conversations and ongoing engagement, even for virtual events. When leveraged correctly, communities fill the gap around informal interactions that physical events are best known for and that digital events often lack. This session will include high-level strategy around how to combine events and community, as well as practical advice on how to integrate discussions and groups with different event types.
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