AI & Automation
AI for every conversation, campaign, and customer
Khoros AI and automation delivers unmatched efficiency for marketing and service excellence. Read more
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
AI for every conversation, campaign, and customer
Self-service support, education, and collaboration
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Increase satisfaction and improve product adoption with complimentary training.
More than onboarding and implementation, this is where our partnership begins
Our in-house experts in social media and community management for Khoros customers
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Technical overviews and links to developer documentation
Join us for webinars and in-person events
Integrations to connect with your customers, wherever they are
Guides, tipsheets, ebooks, on-demand webinars, & more
Policies, resources, certifications, and updates on our commitment to data security & compliance
In this session, Microsoft’s Jeff Medford and Spotify’s Jamie Johnston discuss various ways in which brands can take their established communities to the next level.
Online communities are excellent at scaling customer support, and that’s a great reason to make the initial investment to develop one. But for brands with established communities that already have active and engaged members, there’s a lot more that can be done. The best communities serve as innovation and connection engines for their brands, bringing new ideas to the forefront and getting customers and employees alike the information they need.
With guidance from a Maturity Model roadmap, turn your community into a powerful network that drives engagement and growth across your entire brand, from R&D and product to sales and marketing.
In this session, Microsoft’s Jeff Medford and Spotify’s Jamie Johnston discuss various ways in which brands can take their communities to the next level.
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