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Khoros Communities
Online brand communities for enterprises
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All the major social channels work with our software
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Self-service support, education, and collaboration
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For social media management
Content management, publishing, and governance
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Strategic Services
Our in-house experts in social media and community management for Khoros customers
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Data integrations for better customer experience
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Atlas Community
Connect with 70K+ customer engagement professionals
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Support Center
Find solutions and support for Khoros products here
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-
Products
Products
-
-
Khoros Communities
Online brand communities for enterprises
-
-
Integrations
All the major social channels work with our software
By solution
-
For digital customer care
Agent care efficiency and contact center insights
-
For community engagement
Self-service support, education, and collaboration
-
For social media management
Content management, publishing, and governance
-
-
Services
-
Strategic Services
Our in-house experts in social media and community management for Khoros customers
-
Developer Network
Data integrations for better customer experience
-
-
Events
-
Upcoming Events
Join us for live webinars and other events, like Khoros Engage
-
On-Demand
Watch webinars and events on your own time
-
- Resources
- About
- Community
87% of adults agree that if a brand made them unhappy, they would take their business elsewhere. In today's world, your ability to provide a consistent, excellent digital Customer Experience (CX) across touchpoints is the new table stakes. This whitepaper takes a look at processes and technology supporting CX and at how and why you should connect your customer care agents with your community managers, moderators, and marketers to drive CX excellence.