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Looking to measure ROI for your community? This 30-minute session with a communities expert will show you the most important KPIs.
Snack Breaks & Hot Takes is a digital series of conversations with experts in customer experience, brand owned communities, and digital contact centers. Running only 30 minutes, these bite-sized sessions are the perfect length to grab a snack on Khoros through Uber Eats, gain valuable insights from leading experts, and ask questions in the event chat.
In the latest iteration of Snack Breaks and Hot Takes, Feverbee founder Richard Millington sits down with our very own Jake Roadhouse to debate the best ways to measure a brand community’s ROI.
They chat about community engagement, success rate, and much more. If you’re looking to see how your community contributes to your brand’s bottom line, this is one episode you can’t afford to miss. So grab a snack!