Digital Contact Center
Agent efficiency, automation, and operational insights
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Agent efficiency, automation, and operational insights
Content management, publishing, and governance
Self-service support, education, and collaboration
Our in-house experts in social media and community management for Khoros customers
More than onboarding and implementation, this is where our partnership begins
Increase satisfaction and improve product adoption with complimentary training.
Join us for webinars and in-person events
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
Guides, tipsheets, ebooks, on-demand webinars, & more
Integrations to connect with your customers, wherever they are
Technical overviews and links to developer documentation
Learn how Khoros Communities can improve customer experience, drive engagement, and deflect support calls.
Brand communities impact nearly every part of the customer experience, far beyond support. However, every business investment should be able to prove its value beyond doubt. This whitepaper presents data and use cases to benchmark and understand the economic impact of a brand community as determined by Hobson & Co, an expert in the field of ROI, based upon research and interviews with Khoros Communities customers.
Inside this whitepaper you'll find insights to show how Khoros Communities can help you:
This whitepaper is for anyone considering implementing an online brand community to better serve their customers, or who wants to expand their customer engagement.
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