WEBINAR SERIES

GenAI in Action:
Redefining customer service

Every other Thursday from, Oct 17, 2024 | 11am CT | 9am PT | 12pm ET | 5pm BST


Step into customer service 3.0 and transform your strategy with the AI advantage. Implementing AI in customer service has long been a goal for many companies, but achieving it effectively can feel like navigating a maze. Across 3 episodes, we'll explore best practices, how a strong knowledge base fuels GenAI, and provide guidance for control, safety, and compliance.

GenAI in action
  • Featured speakers chevron


Each episode will focus on the following:

  • Episode 1 | Oct 17th | Best practices for GenAI in customer service chevron

  • Episode 2 | Oct 31st | Mastering GenAI Governance: Control, Safety, and Compliance chevron

  • Episode 3 | Nov 14th | How a strong knowledge base fuels GenAI chevron

  • Exclusive attendee takeaway chevron

Save your spot!

Join these live webinars to hear from industry experts as they discuss how you can successfully navigate implementing AI for customer service and support. Come and learn from the very best in the industry!