Digital-first, unified engagement hub
In our CX Insights on-demand webinar, we explore how you can monitor your brand experience score and detect changes with our listening platform, CX Insights.
Being digital-first means you can efficiently serve customers, improve customer satisfaction, and dramatically reduce support costs. But which channels deserve the focus of your efforts?
To answer that question and more, we hosted Khoros in Focus: four stand-alone sessions that dive into key digital-first topics [including: Digital Care & Messaging, Automation & Bots, CX Insights, and Community.]
In our CX Insights on-demand webinar, Melinda Keith, Senior Director of Customer Support at Hunter Douglas, explores how you can monitor your brand experience score and drill down into the root causes and detect changes in your environment with our deep listening platform, CX Insights.
Watch the on-demand webinar now to learn how CX Insights can help your brand take your customer experience to the next level.