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- À propos de Khoros
Khoros is a platform for digital-first customer engagement
With more than 15 years of experience, we’re the global leader in digital care, social marketing, and online communities.
Who we are
We’re a diverse team that obsesses about the customer experience. We help our customers develop trust and connections with their customers, and we’re proud of how we do business at Khoros.
Hear from some of our employees
“The impact one can create in program management attracted me to this new role and when I researched more in this area. I felt that my strong areas of skill will help me succeed in this role.”
— Bharath Prakash
Khoros Associate Program Manager
“Even in a highly competitive sales role, I am continually supported and encouraged by my colleagues, my leadership, and Khoros as a whole.”
— Heather Buckingham
Khoros RVP, Customer Sales, Central
“Everyone's voice is valued, and there's a restless energy among the group to constantly improve, never settling for mediocrity. I'm proud to work at a place like Khoros where I'm challenged to bring my best self to work every day and have the tools, support, and confidence from those around me to do so.”
— Sam Wolfe
Social Media Coordinator
Working at Khoros
Join us to do meaningful work with talented people at a company where you can grow.
Our values
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We earn trust through our actions and attitudes.
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We win and grow as one team.
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We listen, learn, and lead to help our customers succeed.
Diversity & Inclusion
We’re stronger when we’re diverse, which means our business relies on having different voices and perspectives at the table. All backgrounds, national origins, races, religions, sexual orientations, ages, abilities, and family structures are welcome at Khoros.
- Hiring Practices: Create hiring practices that diversify the candidate pool and remove biases from the selection process.
- Internal Education & Awareness: Implement educational strategies that create a constantly evolving learning culture. Provide a platform to raise awareness of our employees, cultures, and communities
- Community Involvement: Create partnerships with community organizations to help increase our connection to our communities
- Company Procurement: Identify and utilize procurement opportunities from female and minority-owned business
Khoros Social Responsibility (KSR) Program
We’re proud to offer our software and services to women-owned and minority-owned businesses and nonprofits that do not currently have the capacity to invest in our offerings. This gives everyone at Khoros a chance to volunteer skills and services in support of the causes we care about and the chance to make a collective, positive impact on marginalized communities.
Equality and Transparency
We’re stronger when we’re equal and transparent. We are committed to equal pay across the organization as well as advocating for equality in the communities where we live and work. This is the kind of work that is never “done”, and we believe we should be vocal about the progress we still need to make.
Where we are
We have offices from Austin to Sydney to keep pace with our customers, who are busy in every time zone. We’re also open to remote work — especially for the safety of our employees.
History of Khoros
Khoros has years of history and expertise in community and social media management and digital customer service.
[timeline]
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2001
Lithium Technologies founded
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2008
Lithium completes analysis of billions of data points to create the Community Health Index (a tool that measures the success of branded online communities)
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2008
Spredfast founded
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2010
Lithium acquires Scout Labs, a company specializing in social media
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2012
Spredfast launches Smart Social Summit, an annual user conference for leaders in the industry
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2012
Lithium named one of the top 50 venture-capital-backed companies in the world by the Wall Street Journal
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2012
Lithium acquires Social Dynamix, a company specializing in customer support
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2014
Lithium acquires Klout, a software that rates users' influence on social media
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2014
Spredfast acquires Mass Relevance, a social curation company whose technology aggregates and filter tweets to be displayed on broadcast TV
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2015
Microsoft and Lithium sign a strategic alliance to integrate Lithium social media and community data into Microsoft Dynamics
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2016
Spredfast acquires data-focused social marketing company Shoutlet
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2015
Spredfast wins an Emmy award in Technology Engineering
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2016
Spredfast and Lithium both awarded Elite status on the 2016 CRM watchlist
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2016
Lithium named to the Forbes Cloud 100
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2016
Lithium named as a Leader in the IDC MarketScape: Worldwide Communities 2016 Vendor Assessment
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2017
Vista Equity Partners acquires Lithium
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2018
Vista Equity Partners acquires Spredfast and merged it with Lithium to form Spredfast+Lithium
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2019
Spredfast and Lithium formally announce their new name: Khoros
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2019
Khoros names Jack Blaha as CEO
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2019
Khoros opens its new office in northwest Austin
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2020
Khoros recognized as “Top Rated” software in five categories by TrustRadius
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2020
Khoros named best place to work in Austin by Built in Austin
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2020
Khoros awarded Gold, Silver, and Bronze Stevie awards in Sales and Customer Service categories
Proud to be part of Vista Equity Partners
We have the resources to invest in the solutions and services our customers need. With the backing of Vista Equity, Khoros has the resources, access to connections, and leadership from founder and chairman, Robert F. Smith, to deliver the best solutions and services to our customers.