Platform

Khoros Care

Digital customer care on every channel

Messaging | Modern Chat | Chatbot | Social

Khoros Communities

Online brand communities for enterprises

Khoros Marketing

Social media marketing & listening

Social Marketing | Social Listening | Experiences

Topbox

Enterprise CX analytics from Topbox, recently acquired by Khoros

Integrations

Channel and tech integrations to provide a seamless customer experience

By solution

For digital customer care

Increase agent efficiency and get contact center insight

For community engagement

Self-service support, education, and collaboration

For social media management

Content management, publishing, and governance

Platform

Khoros Care

Digital customer care on every channel

Messaging | Modern Chat | Chatbot | Social

Khoros Communities

Online brand communities for enterprises

Khoros Marketing

Social media marketing & listening

Social Marketing | Social Listening | Experiences

Topbox

Enterprise CX analytics from Topbox, recently acquired by Khoros

Integrations

Channel and tech integrations to provide a seamless customer experience

By solution

For digital customer care

Increase agent efficiency and get contact center insight

For community engagement

Self-service support, education, and collaboration

For social media management

Content management, publishing, and governance

DEL4 Visuals for Banner web header Engage LDN V4

Louis Theroux

Documentary-maker, producer and writer

Louis Theroux is a documentary-maker, producer and writer. His unique style of investigation has looked into everything from celebrities to the US prison system, far-right groups to adult films. His simple yet direct style has revealed the personalities, lifestyles, loyalties and beliefs of those often misunderstood, written- off or ignored.

Marisa Thomas

Head of Brand, Bloom & Wild

Having worked agency, client and publisher side, she specialises in helping brands with their digital and content transformation. Her focus is on effective brand-building by using content to create loyalty and differentiate a brand.

Dr. Kiki Leutner

Business Psychologist and Data Scientist

Dr. Kiki Leutner is a Business Psychologist and Data Scientist, combining psychological theory with machine learning methodology. She is a lecturer at UCL teaching in both the Psychology and Computer Science departments. Her key interests are in personality profiling and the ethical application of algorithms in behavioural analytics, consumer psychology, personal values, and social media psychology, and entrepreneurship.

Kiki works with businesses to optimise their products by providing a more human-centred approach to data science, customer profiling, and personalisation. Her focus is on accelerating the creative process, by uncovering unique avenues to product development that teams may otherwise miss.

Jeannette Röhl

Senior Editorial Planner, The LEGO Group

Coming from a background in psychology and research I am now working for the LEGO Group for 10 years in different roles, stretching from kids community engagement to social media. I am part of the Global Social Studios within the LEGO Agency, leading on the planning and publishing of all social content across the global LEGO channels. I am passionate about everything that can be turned into a plan. Using these plans to serve audiences with engaging content to make them fall in love with the LEGO brand is the ultimate goal.

Katherine Calvert

Chief Marketing Officer, Khoros

She is responsible for designing and delivering on the company’s global marketing strategy. Katherine brings over 20 years of experience to Khoros, with leadership roles at several enterprise B2B companies including Advent Software, Outcome Health, LinkedIn, and Inovis (formerly QRS). Her expertise includes developing go-to-market strategies, building high-performance teams, driving demand generation, defining compelling brand narratives, and bringing the voice of the customer into the heart of the enterprise.

Tom Ollerton

Founder of Automative Creative

Tom Ollerton is the founder of Automated Creative who use AI to research, generate and optimise digital advertising. Their clients include Diageo, Reckitt Benckiser, Adidas, GSK, Samsung and BOSE. Tom is the host of the Shiny New Object podcast which explores the future of marketing with the industries’ leaders.

Spike Jones

GM Strategic Services, Khoros

With over 20 years of experience in digital and social media marketing, Khoros’ General Manager of Strategic Services, Spike Jones is a results-proven communications professional.