Platform
Digital-first, unified engagement hub
ANNOUNCEMENT: Khoros acquires CX innovator Topbox and closes significant new growth investment from Vista Equity Partners Learn More
Digital-first, unified engagement hub
Online brand communities for enterprises
Enterprise CX analytics from Topbox, recently acquired by Khoros
Channel and tech integrations to provide a seamless customer experience
Increase agent efficiency and get contact center insight
Self-service support, education, and collaboration
Content management, publishing, and governance
Our in-house experts in social media and community management for Khoros customers
Data integrations for better customer experience
More than onboarding and implementation, this is where our partnership begins
Join us for live webinars and other events, like Khoros Engage
Watch webinars and events on your own time
Whitepapers, checklists, on-demand webinars, guides, and more
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
15+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Connect with 70K+ customer engagement professionals
Find solutions and support for Khoros products here
Digital-first, unified engagement hub
Online brand communities for enterprises
Enterprise CX analytics from Topbox, recently acquired by Khoros
Channel and tech integrations to provide a seamless customer experience
Increase agent efficiency and get contact center insight
Self-service support, education, and collaboration
Content management, publishing, and governance
Our in-house experts in social media and community management for Khoros customers
Data integrations for better customer experience
More than onboarding and implementation, this is where our partnership begins
Join us for live webinars and other events, like Khoros Engage
Watch webinars and events on your own time
Whitepapers, checklists, on-demand webinars, guides, and more
Insights, tips, news, and more from our team to yours
Case studies with successful customers to see how they did it
15+ years experience, built from Spredfast and Lithium
Meet the team that leads the team
Press releases and other announcements
We’re hiring — come build the future of customer experience
Need anything? We’re here for you
Our commitment to do more and do better
Connect with 70K+ customer engagement professionals
Find solutions and support for Khoros products here
Louis Theroux is a documentary-maker, producer and writer. His unique style of investigation has looked into everything from celebrities to the US prison system, far-right groups to adult films. His simple yet direct style has revealed the personalities, lifestyles, loyalties and beliefs of those often misunderstood, written- off or ignored.
Having worked agency, client and publisher side, she specialises in helping brands with their digital and content transformation. Her focus is on effective brand-building by using content to create loyalty and differentiate a brand.
Dr. Kiki Leutner is a Business Psychologist and Data Scientist, combining psychological theory with machine learning methodology. She is a lecturer at UCL teaching in both the Psychology and Computer Science departments. Her key interests are in personality profiling and the ethical application of algorithms in behavioural analytics, consumer psychology, personal values, and social media psychology, and entrepreneurship.
Kiki works with businesses to optimise their products by providing a more human-centred approach to data science, customer profiling, and personalisation. Her focus is on accelerating the creative process, by uncovering unique avenues to product development that teams may otherwise miss.
Coming from a background in psychology and research I am now working for the LEGO Group for 10 years in different roles, stretching from kids community engagement to social media. I am part of the Global Social Studios within the LEGO Agency, leading on the planning and publishing of all social content across the global LEGO channels. I am passionate about everything that can be turned into a plan. Using these plans to serve audiences with engaging content to make them fall in love with the LEGO brand is the ultimate goal.
She is responsible for designing and delivering on the company’s global marketing strategy. Katherine brings over 20 years of experience to Khoros, with leadership roles at several enterprise B2B companies including Advent Software, Outcome Health, LinkedIn, and Inovis (formerly QRS). Her expertise includes developing go-to-market strategies, building high-performance teams, driving demand generation, defining compelling brand narratives, and bringing the voice of the customer into the heart of the enterprise.
Tom Ollerton is the founder of Automated Creative who use AI to research, generate and optimise digital advertising. Their clients include Diageo, Reckitt Benckiser, Adidas, GSK, Samsung and BOSE. Tom is the host of the Shiny New Object podcast which explores the future of marketing with the industries’ leaders.
With over 20 years of experience in digital and social media marketing, Khoros’ General Manager of Strategic Services, Spike Jones is a results-proven communications professional.