Einheitliches, primär digitales Kontaktzentrum
The Product Coaching Team’s focus is to increase satisfaction and improve product adoption for Khoros customers through complimentary, data-driven, proactive training sessions.
“Khoros routinely offers Product Coaching sessions and we learn how to effectively use new elements of the platform while also forming meaningful, lasting relationships with Khoros team members. This focus on the customer is what sets Khoros apart from other vendors”
— Director of Brand Services, AAA National
Our team of platform experts developed a full list of sessions based on the most frequent customer questions. If you don’t see what you need, you can request a custom session.
“I love Product Coaching. Khoros is such a powerful tool and a great partner. There's so much to learn, I get a lot of value from the standing monthly call to learn something new.”
— Social Media Manager, VNSNY
Connect with our experts to see what Khoros can do for you.
Khoros Professional Services has deployed our platform across hundreds of businesses in all verticals with unmatched experience. We ensure our partnership transforms your business and realizes the benefits you expect from Khoros.
“My Product Coach was lovely, absolutely great, and very knowledgeable. They explained which part of the broader tool I needed to look at to solve a particular query I had. They told me “nothing was too much trouble” which I find really handy.”
— Social Media Coordinator, Aviva
The Khoros Strategic Services team is intensely focused, insanely smart, and radically innovative. Meet your new competitive advantage.
“We invested time with Product Coaching to learn as much as possible about the dashboards and analytics available to us. We used monitor walls to share publicly in our contact center our performance and also shared dashboards for more of an internal performance management view”
— Digital Conversations Channel Manager, British Gas